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CEP1007: Change Management

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  1. Lesson 1: Change and the Individual
  2. Lesson 2: The Change Curve
  3. Lesson 3: How to Manage and Lead Change​ - Part 1
  4. Lesson 3: How to Manage and Lead Change - Part 2
  5. Lesson 4: The Need for Motivation to Change - Part 1
  6. Lesson 4: The Need for Motivation to Change - Part 2
  7. Lesson 5: Making the Case for Change​ - Part 1
  8. Lesson 5: Making the Case for Change​ - Part 2
  9. Lesson 6: Why Some People Embrace Change and Others Resist​ - Part 1
  10. Lesson 6: Why Some People Embrace Change and Others Resist​ - Part 2
  11. Lesson 7: Understanding People Types​ - Part 1
  12. Lesson 7: Understanding People Types​ - Part 2
  13. Lesson 8: Understanding the Concept of Change in Organisations - Part 1
  14. Lesson 8: Understanding the Concept of Change in Organisations​ - Part 2
  15. Lesson 9: Understanding the Roles and Skills Needed to Drive Change​
  16. Lesson 10: Defining the Road Map to Enable Change – Part 1​
  17. Lesson 10: Defining the Road Map to Enable Change – Part 2
  18. Lesson 11: Stakeholder Engagement and Impact Assessment – Part 1 ​
  19. Lesson 11: Stakeholder Engagement and Impact Assessment – Part 2
  20. Lesson 12: Stakeholder Strategy and Communications - Part 1​
  21. Lesson 12: Stakeholder Strategy and Communications - Part 2​
  22. Lesson 13: Using Measurements to Track Progress and Find Problems – Part 1​
  23. Lesson 13: Using Measurements to Track Progress and Find Problems – Part 2
  24. Lesson 14: Collecting and Addressing Feedback – Part 1​
  25. Lesson 14: Collecting and Addressing Feedback – Part 2​
  26. Lesson 15: Dealing with Resistance and Dependencies – Part 1​
  27. Lesson 15: Dealing with Resistance and Dependencies - Part 2
  28. Lesson 16: Tools to Keep Things on Track – Part 1
  29. Lesson 16: Tools to Keep Things on Track – Part 2
  30. Lesson 17: Continuous Improvement and Continuous Improvement Tools​ - Part 1
  31. Lesson 17: Continuous Improvement and Continuous Improvement Tools - Part 2
Lesson 11 of 31
In Progress

Lesson 7: Understanding People Types​ – Part 1

​​Learning Outcomes 

By the end of this lesson, you should be able to:

  • Understand the different personality theories and how they classify and categorise individuals
  • Learn about the Myers-Briggs Type Indicator and its four dichotomies
  • Explore the characteristics of each personality preference and their impact on behaviour and communication
  • Differentiate between sensing and intuition in information processing and decision-making
  • Contrast the thinking and feeling approaches to decision-making
  • Understand the differences in organisational and lifestyle preferences between judging and perceiving types.

Tutorial Duration: 20 minutes approximately

Lesson Notes 

Introduction

  • Understanding people types improves interpersonal relationships and teamwork
  • Provides insight into diverse ways individuals perceive and interact with the world
  • Helps in fostering better communication and reducing conflicts
  • Creates more harmonious and effective working environments
  • Enhances personal development by recognising different personality traits.

Overview of Personality Theories

  • Myers-Briggs Type Indicator (MBTI)
  • The Big Five Personality Traits
  • Enneagram
  • Fundamental Interpersonal Relations Orientation-Behaviour (FIRO-B).

The Myers-Briggs Type Indicator

  • A widely used personality assessment tool, categorising individuals into 16 personality types
  • People have a tendency towards one or the other of each of these personality attributes, which makes up your four-letter type:
    • E (Extraversion)
    • S (Sensing)
    • T (Thinking)
    • J (Judging)
    • I (Introversion)
    • N (Intuition)
    • F (Feeling)
    • P (Perceiving)
  • Each type is represented by a four-letter code (e.g., ENTP, ISFJ)
  • Used in career counselling, team building, and personal development to enhance self-awareness and interpersonal relationships.

cep1007-lesson-7-myers-briggs-table

Extraversion vs Introversion

PREFERENCE / ATTRIBUTE MORE EXTRAVERTED
Direct energy outwards to people, objects, activities
MORE INTROVERTED
Direct energy inwards to ideas, memories, experiences
Social battery Higher capacity Low capacity
Work environment Team-working results in best work Solo working results in best work
Thinking Out loud / discussion Internal / solo
Friends / socialisation Large circle, frequent interactions, enjoys meeting new people Small circle, less interactions, meeting new people drains them
External simulation
E.g. noise, lights, business, smells
Higher tolerance Lower tolerance

Sensing vs Intuition

PREFERENCE / ATTRIBUTE MORE SENSING
Perceiving using five senses
MORE INTUITIVE
Perceiving using patterns and relationships
Ideas / facts Concrete – exact, literal Abstract – figurative, possibilities
Imagination Realistic – seek stability Imaginative – seek novelty
Acts Practical – hands-on Conceptual – idea orientated
Theories Experiential – observing, trust experience Theoretical – seek patterns, trust theories
Values Traditional – conventional, tried and true Original – unconventional, different

Thinking vs Feeling

PREFERENCE / ATTRIBUTE MORE THINKING
Conclusions based on logic, focus on objectivity
MORE FEELING
Decisions based on personal / social values, focus on harmony
Values Logical – analytical, seek clarity Empathetic – supportive, seek harmony
Principles Reasonable – seek truth, use principles Compassionate – tactful, value loyalty
Challenge

Questioning – precise, challenging

Accommodating – agreeable, want consensus
Tolerance Critical – sceptical, need proof Accepting – trusting, give praise
Acts Tough – firm, focus on implementation Tender – gentle, focus on agreement

Judging vs Perceiving

PREFERENCE / ATTRIBUTE MORE THINKING
Prefers decisiveness and closure
MORE FEELING
Prefers flexibility and spontaneity
Structure Systematic – orderly, structured Casual – relaxed, easy going
Planning Planful – thinks ahead, makes firm plans Open-ended – go with the flow, flexible plans
Acts

Early starting – steady progress

Pressure-prompted – deadlines bursts / spurts
Routine Scheduled – lists, procedures, routine Spontaneous – variety, enjoys unexpected
Methods Methodical – plans, step-by-step Emergent – plunges in, adaptable

Conclusion

Key takeaways:

  • MBTI provides a framework for self-awareness and understanding others
  • Four Key Dichotomies:
    • Extraversion vs. Introversion
    • Sensing vs. Intuition
    • Thinking vs. Feeling
    • Judging vs. Perceiving.

Next lesson:

  • Detailed characteristics of the 16 MBTI personality types
  • Their application in professional settings
  • How to leverage personality diversity for team success.

Reference Links 

  1. https://www.structural-learning.com/post/personality-theories
  2. https://www.simplypsychology.org/the-myers-briggs-type-indicator.html​