Commercial Skills Development

This course is designed to help win, satisfy and retain clients and increase rates of proposal acceptance. It is targeted at developing relationship building skills and understanding how to create value for clients.

The programme runs in two, one day blocks:

Day 1 workshop covers the core content of the course and establish peer development partnerships with other participants.

Day 2 workshop is to review actions and learning, the implementation of action plans and the presentation of plans and proposals. In the period between workshops, participants will work within their peer groups to develop skills and action plans.

Click here for the Commercial Skills Development Flyer pdf

Who will benefit most from this training?

The course is an essential addition to the skill sets of members with relationship, account management or sales responsibilities or, indeed, anyone who needs to present plans and recommendations to clients or senior executive teams. The course caters to different learning styles and is an excellent personal development opportunity for experienced energy or sustainability consultants and managers.

Introduction to Commercial Skills Webinar

Course Content

The content of the course includes coverage of:

  • Relationship Selling Philosophy
  • Creating Customer Value
  • Gain an Interview
  • Relationships of Influence
  • Communication Skills
  • Establish Clients Needs
  • Prepare Proposal
  • Develop Presentation Strategy
  • The Presentation
  • Client Management
  • Emotional Intelligence

The programme is conducted in a peer learning group environment and will develop participants’ essential softer skills in relationship management.

Next Delivery for 2021

Please email [email protected] if you are interested in attending the next training delivery.

Venue Details

Trainer: Maurice Batey (CEO Group)

Dates & Location

Venue: TBC for 2022

Dates: TBC for 2022

Times: 8.30am–5:00pm

Registering for

Recording Policy

  • CEP invests heavily in the development and updating of training materials and the intellectual property of materials is owned by CEP (unless otherwise referenced).
  • In the interests of encouraging open participation in discussions and as courses are regularly updated, training sessions are not recorded.


  • Training Fees are stated in NZD and priced per person, excluding GST.
  • A surcharge of 3.4% will apply if payment is made by credit card (Visa or Mastercard only).

Cancellation Policy

  • Cancellations must be received by CEP Office ([email protected]) by 5pm, more than 10 working days prior to the training. A refund less a $50 admin fee will be returned.
  • Cancellations within 10 working days will incur a 50% course attendance fee.
  • Non-attendance without prior notification will incur a 100% course attendance fee.
  • CEP reserves the right to reschedule or cancel this event.

Attendee Feedback

"Fantastic and engaging course that provided a lot of versatile skills." Alister Stubbe, Architectural Consultant (T&R Interior Systems)
"This course is ideal for anyone wanting to understand how they can increase their sales.  It is interactive and tailored for people with any personality profile.  This course helps participants understand their own profile, which helps with marketing." Erin Roughton, Managing Director (Energy Management Solutions Ltd)
"I found that this course was worthwhile to attend as I learnt new techniques and methods that I’ll use going forward. Maurice was an engaging presenter and the course was comprehensive, so I’d recommend it to others who are looking to grow their selling skills." Eugene Robson, Branch Manager - Tauranga (Deta Consulting)
"The course was highly relatable and the content can be applied to most situations for people interacting with customers internally or externally. " Michelle Dawson, Sustainability & Energy Principal Advisor (Blue Sphere Services Ltd)